17jili Terms & Conditions

In these Terms & Conditions, the following terms shall have the meanings ascribed to them below, unless the context clearly indicates otherwise:

• "17jili" or "the Platform" refers to the online gaming platform operated at https://17jili.org, including all subdomains, associated mobile applications, and related services.
• "We," "Us," or "the Company" refers to the operator of the 17jili platform, operating in compliance with applicable PAGCOR regulations.
• "You" or "the Player" refers to any individual who accesses, registers with, or uses the 17jili platform in any capacity.
• "Account" means the individual player account opened upon successful registration on 17jili.
• "Wallet" means the internal balance held within your 17jili Account, comprising deposited funds and any credited bonus amounts designated for wagering.
• "Real Money Balance" means the portion of your Wallet consisting of deposited funds and verified winnings available for withdrawal.
• "Bonus Balance" means promotional credits granted by 17jili subject to wagering requirements before conversion to Real Money Balance.
• "KYC" or "Know Your Customer" refers to the identity verification process required under PAGCOR anti-money laundering compliance obligations.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the regulatory body governing gaming operations in the Philippines.
• "Services" means all games, sports betting, live casino, bingo, and other features made available through the 17jili platform.

By accessing the 17jili website, creating an Account, making a deposit, or using any Service offered by 17jili, you confirm that you have read, understood, and agreed to be legally bound by these Terms & Conditions in their entirety, together with our Privacy Policy and any game-specific or promotion-specific rules published on the 17jili platform.

These Terms constitute the entire agreement between you and 17jili with respect to your use of the platform and supersede all prior communications, representations, or understandings whether oral or written.

To register and use the 17jili platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:

1. You are at least 21 years of age. This is the minimum legal age for participation in casino-style gambling activities in the Philippines under PAGCOR-regulated operations. 17jili enforces this requirement strictly and without exception.
2. You are a natural person. Corporate entities, automated systems, and bots may not register accounts on 17jili.
3. You are physically located in a jurisdiction where accessing online gaming services is lawful. 17jili's Services are directed at users located in the Philippines.
4. You are not listed on any self-exclusion register or gambling prohibition order issued by PAGCOR or any other relevant regulatory authority.
5. You are acting on your own behalf and not on behalf of any third party.
6. You have not previously had an Account on 17jili closed, suspended, or terminated for breach of these Terms.

To access the Services offered by 17jili, you must create an Account by completing the registration process and providing accurate, current, and complete information as requested.

You agree to provide truthful information at registration, including but not limited to your full legal name, date of birth, mobile number, and any other information required. Providing false, inaccurate, or misleading information is a material breach of these Terms and will result in immediate Account closure.

One Account Policy: Each individual player is permitted to hold only one (1) active Account on 17jili at any given time. The opening of multiple accounts — whether under the same or different personal details — is strictly prohibited. Where duplicate accounts are identified, 17jili reserves the right to close all accounts associated with the individual, void all pending wagers, and forfeit all bonus balances. The Company will consider all circumstances before determining whether to return any deposited real money funds.

You must keep your registration details current. If your mobile number, email address, or other contact information changes, you are responsible for updating these details in your Account settings promptly.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any two-factor authentication codes. You agree to take all reasonable steps to prevent unauthorized access to your Account.

• You must not share your login credentials with any other person under any circumstances.
• You must not allow any other person to access or use your Account, even a family member.
• You must notify 17jili support immediately if you become aware or suspect that your Account has been accessed by an unauthorized party.
• 17jili will not be liable for any loss resulting from unauthorized Account access where you have failed to take reasonable precautions to protect your credentials.

17jili employs industry-standard 256-bit SSL encryption for all data transmitted between your device and our servers. We also offer two-factor authentication (2FA) for additional login protection, which we strongly recommend all players enable.

17jili accepts deposits via the following Philippine payment methods: GCash, Maya (formerly PayMaya), QR Ph, GrabPay, InstaPay, BPI, BDO, and Metrobank. Available methods and minimum deposit amounts are displayed in your Account cashier and may change from time to time.

Minimum Deposit: The minimum deposit amount at 17jili is ₱100 for GCash and Maya. Minimums for bank-based methods may differ and are displayed at the point of transaction.

All deposits must be made from payment methods registered in your own name. 17jili does not accept deposits from third-party accounts. Where a third-party deposit is detected, the funds will be returned to the originating source, any associated winnings will be voided, and the Account may be suspended pending investigation.

Deposits are generally credited to your 17jili Wallet instantly for GCash and Maya transactions. Processing times for bank transfers may vary. 17jili is not liable for delays caused by third-party payment processors outside our control.

Players may request withdrawal of their Real Money Balance at any time, subject to the conditions set out in this Section.

KYC Requirement: All withdrawal requests — particularly first-time withdrawals — are subject to satisfactory completion of the 17jili KYC process. You will be required to submit a clear copy of a valid Philippine government-issued photo identification document (such as a PhilHealth ID, UMID, driver's license, or passport) and, in some cases, proof of payment method ownership. Failure to complete KYC within a reasonable timeframe will result in withdrawal suspension.

• Minimum withdrawal amounts are displayed in the cashier at the time of request.
• Withdrawals are processed to the same payment method used for the most recent deposit, where technically possible.
• Standard withdrawal processing times are within 24 hours for GCash and Maya; bank transfers may take 1–3 business days.
• 17jili reserves the right to conduct enhanced due diligence on large withdrawal requests, which may extend processing times.
• Bonus balances that have not met wagering requirements are not available for withdrawal.

17jili offers various bonuses and promotional offers to registered players from time to time. Each promotion is subject to specific terms, including wagering requirements, game restrictions, time limits, and maximum withdrawal limits on bonus winnings. These specific terms are published alongside each promotion and form part of these Terms & Conditions.

Wagering Requirements: Bonus funds credited to your Wallet must be wagered a specified number of times before the resulting balance (or a portion thereof) becomes available as withdrawable Real Money Balance. The applicable wagering multiplier, qualifying games, and time period are stated in each promotion's terms.

Bonus Abuse: The following behaviors constitute bonus abuse and are strictly prohibited:

• Opening multiple accounts to claim the same bonus more than once;
• Using bonus funds in a manner calculated to minimally satisfy wagering requirements without genuine gameplay intent;
• Coordinating with other players to abuse promotional structures;
• Using betting strategies designed to circumvent wagering requirements (e.g., placing equal and opposite bets across games or markets to meet requirements without net risk).

Where bonus abuse is confirmed, 17jili reserves the right to void all bonus credits and any winnings derived from them, and to close the Account.

All games available on 17jili are governed by the rules of the respective game as implemented by the game's provider. Game-specific rules, return-to-player (RTP) percentages, and paytable information are accessible within each game or from the provider's documentation.

17jili and its game providers use certified Random Number Generator (RNG) technology for all virtual casino games. RNG systems are independently audited to ensure fairness and unpredictability of outcomes. Live dealer games are conducted from certified studios with physical game equipment subject to regular inspection.

Technical Malfunctions: In the event of a game malfunction, network disconnection, or technical error during gameplay, 17jili reserves the right to void the affected wager and return the staked amount to the player's Wallet. In cases where the malfunction cannot be definitively assessed, a reasonable determination will be made in the player's favor where possible. Malfunction voids all pays and plays.

By using the 17jili platform, you acknowledge that the outcome of all games is determined by certified RNG technology or real-time physical processes (in the case of live dealer games) and that the Company has no capacity to influence individual game outcomes.

The following conduct is strictly prohibited on the 17jili platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate Account suspension, balance forfeiture, and referral to Philippine law enforcement authorities where appropriate:

• Registering using false, fraudulent, or misappropriated identity information;
• Opening or operating multiple accounts (multi-accounting);
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform in any manner;
• Attempting to exploit software vulnerabilities, errors, or glitches in the platform or any game;
• Collusion with other players to gain an unfair advantage in any game;
• Engaging in any form of cheating, fraud, or dishonest conduct;
• Using the platform to launder money or for any illegal financial purpose;
• Making chargebacks on legitimate deposits with the intent to retain gaming credits;
• Harassing, abusing, or threatening 17jili staff or other players;
• Circumventing self-exclusion measures by registering a new account after self-excluding;
• Accessing the platform from a jurisdiction where online gambling is prohibited by law.

All content on the 17jili platform — including but not limited to the website design, graphics, logos, software, game interfaces, text, and trade marks — is the intellectual property of 17jili or its licensed providers. Nothing in these Terms grants you any ownership right or license in any intellectual property belonging to 17jili or its partners.

You may access and use the 17jili platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, transmit, or otherwise exploit any content from the 17jili platform without prior written authorization from the Company.

To the maximum extent permitted by applicable Philippine law, 17jili shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to:

• Loss of funds resulting from unauthorized Account access due to your failure to protect credentials;
• Technical failures, service interruptions, or connectivity issues outside the Company's reasonable control;
• Decisions made by players based on information displayed on the platform;
• Losses incurred as a result of gameplay outcomes.

17jili's total aggregate liability to any player in connection with these Terms shall not exceed the total amount deposited by that player into their 17jili Wallet in the thirty (30) days preceding the event giving rise to the claim.

Nothing in this Section limits 17jili's liability for fraud, willful misconduct, or any other liability that cannot be excluded under Philippine law.

17jili is committed to promoting responsible gambling among all Filipino players on our platform. We provide the following responsible gaming tools, which are accessible to all Account holders at any time via Account settings:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits. Increases to existing limits require a mandatory 24-hour cooling-off period before taking effect. Decreases take effect immediately.
• Session Time Limits: Players may set maximum session durations after which they will be automatically logged out.
• Cooling-Off Periods: Players may request temporary account suspension for periods ranging from 24 hours to 6 weeks.
• Self-Exclusion: Players who wish to stop gambling may request self-exclusion for a minimum period of 6 months. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period. 17jili will take reasonable steps to prevent self-excluded players from opening new accounts, including by checking new registrations against our self-exclusion list.

17jili will never market casino or sports betting products directly to players who have self-excluded or who have been flagged as potentially vulnerable. Players showing signs of problem gambling behaviour identified through our monitoring systems may be contacted by our Responsible Gaming team and offered support resources.

17jili reserves the right to suspend, restrict, or permanently close any Account at any time, with or without prior notice, where:

• A breach of these Terms & Conditions has been identified or is reasonably suspected;
• Fraudulent, deceptive, or abusive behavior has been identified;
• The Account holder is or becomes ineligible to use the platform (e.g., age, jurisdiction, or regulatory restriction);
• Required KYC documentation has not been provided within a specified timeframe;
• We are required to do so by applicable law, regulation, or direction from PAGCOR or any other competent authority.

You may also close your Account voluntarily at any time by contacting 17jili support. Voluntarily closed accounts with a positive Real Money Balance will have the balance returned to the player's verified payment method after satisfactory completion of any outstanding KYC requirements. Bonus balances that have not met wagering requirements at the time of voluntary closure will be forfeited.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, including applicable PAGCOR regulations.

In the event of any dispute between you and 17jili arising from or relating to these Terms or your use of the platform, you agree to first contact 17jili's customer support team to seek an informal resolution. The majority of disputes can be resolved quickly through our support channels.

If an informal resolution is not achievable, the dispute shall be submitted to the exclusive jurisdiction of the appropriate courts of the Philippines. Nothing in this Section prevents either party from seeking urgent interlocutory relief from a court of competent jurisdiction.

17jili reserves the right to amend these Terms & Conditions at any time. Where changes are material, we will provide reasonable notice to registered players via email or a prominent notice on the platform prior to the changes taking effect.

The effective date displayed at the top of this document reflects the date of the most recent revision. Your continued use of the 17jili platform following any amendment constitutes your acceptance of the revised Terms. If you do not accept any amendment, you must discontinue use of the platform and may close your Account in accordance with Section 14.

If you have questions about these Terms & Conditions, wish to raise a dispute, or require assistance with any aspect of your 17jili Account, please contact our support team:

• Live Chat: Available 24/7 from within your logged-in 17jili Account. This is the fastest method for most inquiries.
• Email: [email protected] (plain text — not a clickable link)

17jili support operates in English and Filipino. For responsible gaming inquiries, withdrawal disputes, and account closure requests, please have your account details ready to expedite resolution.