Please read these Terms & Conditions carefully before registering an account or using any service provided by 17jili. By accessing or using the 17jili platform, you agree to be bound by all provisions set out below.
These are not substitutes for the full Terms below — but they summarize the most important rules at a glance.
In these Terms & Conditions, the following terms shall have the meanings ascribed to them below, unless the context clearly indicates otherwise:
By accessing the 17jili website, creating an Account, making a deposit, or using any Service offered by 17jili, you confirm that you have read, understood, and agreed to be legally bound by these Terms & Conditions in their entirety, together with our Privacy Policy and any game-specific or promotion-specific rules published on the 17jili platform.
These Terms constitute the entire agreement between you and 17jili with respect to your use of the platform and supersede all prior communications, representations, or understandings whether oral or written.
To register and use the 17jili platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:
To access the Services offered by 17jili, you must create an Account by completing the registration process and providing accurate, current, and complete information as requested.
You agree to provide truthful information at registration, including but not limited to your full legal name, date of birth, mobile number, and any other information required. Providing false, inaccurate, or misleading information is a material breach of these Terms and will result in immediate Account closure.
One Account Policy: Each individual player is permitted to hold only one (1) active Account on 17jili at any given time. The opening of multiple accounts — whether under the same or different personal details — is strictly prohibited. Where duplicate accounts are identified, 17jili reserves the right to close all accounts associated with the individual, void all pending wagers, and forfeit all bonus balances. The Company will consider all circumstances before determining whether to return any deposited real money funds.
You must keep your registration details current. If your mobile number, email address, or other contact information changes, you are responsible for updating these details in your Account settings promptly.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any two-factor authentication codes. You agree to take all reasonable steps to prevent unauthorized access to your Account.
17jili employs industry-standard 256-bit SSL encryption for all data transmitted between your device and our servers. We also offer two-factor authentication (2FA) for additional login protection, which we strongly recommend all players enable.
17jili accepts deposits via the following Philippine payment methods: GCash, Maya (formerly PayMaya), QR Ph, GrabPay, InstaPay, BPI, BDO, and Metrobank. Available methods and minimum deposit amounts are displayed in your Account cashier and may change from time to time.
Minimum Deposit: The minimum deposit amount at 17jili is ₱100 for GCash and Maya. Minimums for bank-based methods may differ and are displayed at the point of transaction.
All deposits must be made from payment methods registered in your own name. 17jili does not accept deposits from third-party accounts. Where a third-party deposit is detected, the funds will be returned to the originating source, any associated winnings will be voided, and the Account may be suspended pending investigation.
Deposits are generally credited to your 17jili Wallet instantly for GCash and Maya transactions. Processing times for bank transfers may vary. 17jili is not liable for delays caused by third-party payment processors outside our control.
Players may request withdrawal of their Real Money Balance at any time, subject to the conditions set out in this Section.
KYC Requirement: All withdrawal requests — particularly first-time withdrawals — are subject to satisfactory completion of the 17jili KYC process. You will be required to submit a clear copy of a valid Philippine government-issued photo identification document (such as a PhilHealth ID, UMID, driver's license, or passport) and, in some cases, proof of payment method ownership. Failure to complete KYC within a reasonable timeframe will result in withdrawal suspension.
17jili offers various bonuses and promotional offers to registered players from time to time. Each promotion is subject to specific terms, including wagering requirements, game restrictions, time limits, and maximum withdrawal limits on bonus winnings. These specific terms are published alongside each promotion and form part of these Terms & Conditions.
Wagering Requirements: Bonus funds credited to your Wallet must be wagered a specified number of times before the resulting balance (or a portion thereof) becomes available as withdrawable Real Money Balance. The applicable wagering multiplier, qualifying games, and time period are stated in each promotion's terms.
Bonus Abuse: The following behaviors constitute bonus abuse and are strictly prohibited:
Where bonus abuse is confirmed, 17jili reserves the right to void all bonus credits and any winnings derived from them, and to close the Account.
All games available on 17jili are governed by the rules of the respective game as implemented by the game's provider. Game-specific rules, return-to-player (RTP) percentages, and paytable information are accessible within each game or from the provider's documentation.
17jili and its game providers use certified Random Number Generator (RNG) technology for all virtual casino games. RNG systems are independently audited to ensure fairness and unpredictability of outcomes. Live dealer games are conducted from certified studios with physical game equipment subject to regular inspection.
Technical Malfunctions: In the event of a game malfunction, network disconnection, or technical error during gameplay, 17jili reserves the right to void the affected wager and return the staked amount to the player's Wallet. In cases where the malfunction cannot be definitively assessed, a reasonable determination will be made in the player's favor where possible. Malfunction voids all pays and plays.
By using the 17jili platform, you acknowledge that the outcome of all games is determined by certified RNG technology or real-time physical processes (in the case of live dealer games) and that the Company has no capacity to influence individual game outcomes.
The following conduct is strictly prohibited on the 17jili platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate Account suspension, balance forfeiture, and referral to Philippine law enforcement authorities where appropriate:
All content on the 17jili platform — including but not limited to the website design, graphics, logos, software, game interfaces, text, and trade marks — is the intellectual property of 17jili or its licensed providers. Nothing in these Terms grants you any ownership right or license in any intellectual property belonging to 17jili or its partners.
You may access and use the 17jili platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, transmit, or otherwise exploit any content from the 17jili platform without prior written authorization from the Company.
To the maximum extent permitted by applicable Philippine law, 17jili shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to:
17jili's total aggregate liability to any player in connection with these Terms shall not exceed the total amount deposited by that player into their 17jili Wallet in the thirty (30) days preceding the event giving rise to the claim.
Nothing in this Section limits 17jili's liability for fraud, willful misconduct, or any other liability that cannot be excluded under Philippine law.
17jili is committed to promoting responsible gambling among all Filipino players on our platform. We provide the following responsible gaming tools, which are accessible to all Account holders at any time via Account settings:
17jili will never market casino or sports betting products directly to players who have self-excluded or who have been flagged as potentially vulnerable. Players showing signs of problem gambling behaviour identified through our monitoring systems may be contacted by our Responsible Gaming team and offered support resources.
17jili reserves the right to suspend, restrict, or permanently close any Account at any time, with or without prior notice, where:
You may also close your Account voluntarily at any time by contacting 17jili support. Voluntarily closed accounts with a positive Real Money Balance will have the balance returned to the player's verified payment method after satisfactory completion of any outstanding KYC requirements. Bonus balances that have not met wagering requirements at the time of voluntary closure will be forfeited.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, including applicable PAGCOR regulations.
In the event of any dispute between you and 17jili arising from or relating to these Terms or your use of the platform, you agree to first contact 17jili's customer support team to seek an informal resolution. The majority of disputes can be resolved quickly through our support channels.
If an informal resolution is not achievable, the dispute shall be submitted to the exclusive jurisdiction of the appropriate courts of the Philippines. Nothing in this Section prevents either party from seeking urgent interlocutory relief from a court of competent jurisdiction.
17jili reserves the right to amend these Terms & Conditions at any time. Where changes are material, we will provide reasonable notice to registered players via email or a prominent notice on the platform prior to the changes taking effect.
The effective date displayed at the top of this document reflects the date of the most recent revision. Your continued use of the 17jili platform following any amendment constitutes your acceptance of the revised Terms. If you do not accept any amendment, you must discontinue use of the platform and may close your Account in accordance with Section 14.
If you have questions about these Terms & Conditions, wish to raise a dispute, or require assistance with any aspect of your 17jili Account, please contact our support team:
17jili support operates in English and Filipino. For responsible gaming inquiries, withdrawal disputes, and account closure requests, please have your account details ready to expedite resolution.
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